Right of Withdrawal
If a product doesn't suit you.
Time limit
You have 30 days from receipt of your order to change your mind, with no need to justify yourself.
Conditions
To be accepted, a product must be returned unopened, in its intact original packaging. Return shipping costs remain your responsibility; the original delivery fees are not refunded.
How to proceed
Contact our customer service before returning a product — you will receive instructions and the return address. Once the product is received and checked, we proceed with an exchange or refund according to your preference.
Order not yet shipped
If your order hasn't shipped yet, contact us immediately: we will cancel it at no cost so you can order again with the correct item.